Privacy policy

Effective Date: January 1, 2025

Purple Carrot (referred to as “we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.purplecarrotlethbridge.ca, or interact with us in any way. By using our website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:
Personal Information: Name, email address, phone number, shipping address, and payment details when you make a purchase or contact us.
Non-Personal Information: IP address, browser type, operating system, and other technical details collected automatically through cookies or other tracking technologies.

2. How We Use Your Information

We collect your information to:
Process and fulfill your orders.
Respond to inquiries and provide customer support.
Send promotional materials or updates (with your consent).
Improve our website and services through analytics.
Comply with legal obligations.

3. Sharing Your Information

We respect your privacy and will never sell your information. However, we may share your personal information with:
Service Providers: Third parties who assist us in website hosting, payment processing, shipping, and analytics.
Legal Authorities: When required by law or to protect our rights.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and improve functionality. You can manage cookie preferences through your browser settings.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we recommend reviewing their privacy policies.

6. Data Security

We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:
Access the personal information we hold about you.
Correct or update your information.
Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at info@purplecarrotlethbridge.ca.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, contact us at:

Purple Carrot
Email: info@purplecarrotlethbridge.ca
Website: www.purplecarrotlethbridge.ca
Location: Alberta, Canada